Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to processing and delivering your order as quickly and efficiently as possible.

Order Processing

  • Orders are typically processed within 1–2 business days after payment has been confirmed.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During periods of high demand, processing times may be slightly longer.

Shipping Times

Estimated delivery times vary depending on your location:

  • Domestic: 2–5 business days

  • International: 7–14 business days

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to customs processing, carrier issues, weather, or other circumstances beyond our control.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery address and selected shipping method. Any applicable shipping promotions or free shipping offers will be displayed during checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information (where available) so you can monitor your shipment.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, please contact us as soon as possible. We will do our best to update your order before it ships.

Lost or Delayed Shipments

If your package appears to be delayed or lost, please contact us. We will work with the shipping carrier to investigate the issue and assist in resolving it as quickly as possible.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and include photos of the product and packaging. We will review the issue and work with you to find an appropriate solution.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team through our website's contact page.